Troubleshooting

Solutions related to troubleshooting SpamTitan Cloud

I can't login to SpamTitan Cloud - resetting the password doesn't work.
In SpamTitan Cloud, there are three successful requirements for a successful login: - A valid user name (an email address) - A valid password - You must b...
Sun, 24 May, 2015 at 3:47 PM
SpamTitan Cloud Setup with CPANEL
When setting up CPANEL customers, even if the initial test message works. As soon as you change the MX record you may see the following bounce messa...
Mon, 2 Mar, 2015 at 3:46 AM
If a user whitelists an Email address by mistake
1) Go to the Anti-Spam Engine > User Policy tab, then search for the users email address 2) Impersonate the user, middle Icon under Actions to th...
Mon, 29 Jun, 2015 at 12:38 PM
Spam Tests utilized by SpamTitan
Table of Contents About Built-in Rules SARE Rulesets Tripwire Rules Plugin Modules Copperfasten Mail Filtering Appliance Rulesets (Early SpamTi...
Fri, 16 Jun, 2017 at 3:18 PM