Troubleshooting

Solutions related to troubleshooting SpamTitan Cloud

I can't login to SpamTitan Cloud - resetting the password doesn't work.
In SpamTitan Cloud, there are three successful requirements for a successful login: A valid user name (an email address). A valid password. You must be ...
Wed, 31 Jul, 2019 at 3:09 PM
SpamTitan Cloud Setup with CPANEL
When setting up CPANEL customers (even if the initial test message works), you may see the following bounce message when sending to the destination server a...
Wed, 31 Jul, 2019 at 3:13 PM
If a user whitelists an Email address by mistake
Go to Anti-Spam Engine > User Policy tab and search for the users email address. Impersonate the user by clicking on the middle icon under Actions to ...
Wed, 31 Jul, 2019 at 3:15 PM
Spam Tests utilized by SpamTitan
Table of Contents About Built-in Rules SARE Rulesets Tripwire Rules Plugin Modules Copperfasten Mail Filtering Appliance Rulesets (Early SpamTitan Cu...
Wed, 31 Jul, 2019 at 3:24 PM